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Aviation News Item: 04739
3rd Feb 2010
CESSNA ESTABLISHES PARTS DISTRIBUTION CENTER IN ASIA
Source: bartintl.com
 Cessna Aircraft Company announced it has reached agreement with sister company Bell Helicopter to use Bell's Asia parts distribution facility in Singapore to further enhance parts distribution to Citation operators in Asia and the Pacific Rim region. Both Cessna and Bell are Textron Inc. (NYSE: TXT) companies.
"We've had remarkable success with our partnership with Bell's European parts center announced last year. It made sense to continue building on that success and bring the same increased Citation parts availability and decreased response time for AOG situations to our customers in this region," said Mark Paolucci, Cessna senior vice president, Customer Service.
AOG, or Aircraft on Ground, means the aircraft needs a part to operate and is the most urgent of any aircraft service requirement.
Paolucci said operators will continue to work directly with Cessna's full customer support network of authorized service centers.
"This new process is completely transparent to the customer, other than seeing their aircraft operational again much quicker as this new process moves the part one day closer," Paolucci said.
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