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Aviation News Item: 01258
11th May 2009
Hawker Beechcraft Enhances Customer Support in Europe
Source: fly-corporate.com
 Hawker Beechcraft Corporation (HBC) has realigned its Global Customer Service and Support field service representatives.
Field service representatives are the first point of contact for all in-service related inquiries and support and are trained to offer guidance on aircraft models.
Hawker Beechcraft's field service representatives for Europe are as follows:
- Phill Thorp - Field Service Representative for the United Kingdom, Republic of Ireland and Scandinavia
- Mark Reynolds - Field Service Representative for Southern Europe, France, Switzerland and North Africa
- Miles Rittey - Field Service Representative for Eastern and Central Europe, Germany
- Hans May - Propeller products support, Europe, Eastern, Central, Southern Europe and North Africa
- Mark Saunders - Avionics Support for all regions
In addition, Jeddah, Saudi Arabia-based Arabian Aircraft Service Company (ARABASCO) joins HBC's worldwide network of authorised service centres to support its Hawker 800 series of aircraft. ARABASCO plans to add more aircraft, such as the 900XP, to its service offerings in the near future. Based at King Abdul Aziz International Airport (JED), this authorisation provides a first time alliance between HBC and a maintenance facility in Saudi Arabia.
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